The Order Process

Shopping online can be difficult at the best of times, and especially so when dealing with bespoke, custom or hand-made items.  The instructions on this page should help you through the process.

If you have anything that you need to ask, or are confused in any way, please don’t hesitate to get in touch using the details below:

Tel:  01255 761420
Mob: 07468 415429
Quick Email FormView contact page

FREE UK Delivery

The first thing most people will want to know when ordering items like ours is how much delivery will cost.  We offer FREE LOCAL DELIVERY for all orders in our catalogue with a 25 mile radius.   Please use the postcode/address checker below to check whether you qualify.  For orders further afield, we’ll be in touch to give you a no obligation delivery quote before processing your order.  Please get in touch either before or after placing your order if you would like to discuss the available delivery options.    Until delivery has been agreed, there is no obligation to you.

Enter your address or postcode

Please enter your postcode or address to be delivered to.

Shop items

We have a number of pre-designed items in our shop that our customers have been very happy with.

When ordering from our shop, simply visit any product page and then add the item(s) to your cart.   Once you’ve finished shopping, click the CART option in the menu and go through the check out process.

At this point you’re only requesting a quote (since items may need to be customised or postage agreed) so there is no obligation to you.

We will then get back to you using the contact details you provided and finalise the delivery and payment details.

Please note:  Orders may take between 2-4 weeks (longer in busy periods) from confirmation as all items are made to order.

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If you qualify for free delivery

If you are within 25 miles of us, and within the United Kingdom, delivery to you will be free.

If you don’t qualify for free delivery

If you fall outside of our delivery range, that’s no problem, you should still check out normally.  Remember, at this point there is no obligation to you.

We will then get in touch to finalise delivery details.  In some cases we may be able to ship your order with another customer’s items at no cost to you.

Completely bespoke items

We’re happy to create whatever your imagination desires, as long as it’s made of wood that is!

If you have an idea and would like to see it come to life, we’re always happy to oblige. We like nothing better than making your dreams a reality, and no matter what your request, we’re always happy to listen to your ideas.

With that in mind, we’ve added a simple form on our bespoke items page that will get us started.  Complete the form and we’ll get back to you as soon as possible to discuss your requirements.

Order Custom Made Items

Get in touch today!