GDPR Privacy Policy

1. Introduction and Scope

This document concerns YOUR personal data, legally defined as information concerning any living person that is not already in the public domain, and covers legislation from The Data Protection Act (DPA), Privacy and Electronic Communications Regulations (PECR) and The General Data Protection Regulations (GDPR).

The aforementioned regulations seek to protect and enhance your rights as a data subjects, and cover the safeguarding of personal data, protecting the user against the unlawful processing of personal data and the unrestricted transfer of personal data within the EU.

Please be aware; GDPR does not apply to information already accessible in the public domain, for example, Companies House data, or domain registration information.

In this policy document, “we”, “us” and “our” refer to the data controller listed in Section 2.4 of this document.

1.1 NATURALRESOURCEPLAY.CO.UK is committed to safeguarding the privacy of visitors to our website (https://www.NATURALRESOURCEPLAY.CO.UK/) and general service users, in accordance with the General Data Protection Regulation (GDPR) 2018.

1.2 This Privacy Policy applies to all cases in which NATURALRESOURCEPLAY.CO.UK is acting as a data controller responsible for the processing and safeguarding of personal data of website visitors and service users.

1.3 Upon first visiting our website, you will be asked to agree to the terms presented in this policy document, and to the use of cookies. Continued use of our website after the privacy/cookie notice implies consent has been granted by the user (YOU).

2. Who we are

The information provided in this section clearly defines who “we” are, and who is responsible for managing your personal data. Methods of contact should also be clearly defined in accordance with EU laws on service provider transparency.

If you believe information is missing or incorrect in this section, or does not adequately describe the service provider, you should discontinue use of this website immediately.

2.1 Who are we?

NATURALRESOURCEPLAY.CO.UK is a website promoting hand made wooden items for learning and play, everything being made with local sourceable products.

2.2 Physical address

12 Tyndale Drive, Clacton on Sea, Co15 2PP

2.3 Contact methods

You can contact us via any of the following methods:

(a) By post to

12 Tyndale Drive, Clacton on Sea, Co15 2PP

(b) Use of our website’s contact form on the following URL

https://www.naturalresourceplay.co.uk/contact/

(c) By telephone

01255 761420

(d) By email

samhudd@icloud.com

2.4 Data Protection Officer

Our data protection officer/data controller is Sam Hudd and contact details for the aforementioned controller are as detailed above in section 2.3.

3. Collection of YOUR personal data

The section below will detail the types of data that is collected, in addition to the methods of collecting this data.

3.1 User provided information

NATURALRESOURCEPLAY.CO.UK will collect direct information provided by you (via contact forms, for example) to provide quotations, make telephone contact, or to email you concerning any information you may request.

3.2 Automatically collected information

Whilst visiting our website, some additional personal data may be collected, including but not limited to personally-identifying information like Internet Protocol (IP) addresses, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information concerning the timing, frequency and pattern of your service use.

3.3 How YOUR data on our website is collected and stored

Data will be collected on our website in the following ways:

a) Via web contact forms on our website

Data provided via our website forms is manually submitted by the user, and stored in an encrypted MySQL database.

b) Via Google Analytics tracking

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic and user behavior, enabling us to enhance the user experience and analyse marketing.

Google use cookies to offer this service and their privacy policy is available at: https://www.google.com/policies/privacy/

All data is stored on Google’s secure servers.

c) Via web server tracking software provided with our web hosting

Our web hosting provider may track user behaviour and monitor potential security threats, and as such will collect data designed to keep the website operational and your information secure.

All data is stored on our web host’s secure servers and will be made available in association with a relevant data protection request.

d) Via browser cookies

Our website uses cookies, defined as a string or array of information that a website stores on a visitor’s computer. YOUR browser provides this information on each visit to our website.

Website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website.
Further information on browser cookies and how to manage them can be found in section 12 of this document.

4. Use of YOUR personal data

It is required that ANY use of YOUR personal data will be lawful and fair, and initiation of data transfer from user (YOU) to NATURALRESOURCEPLAY.CO.UK should be easy to understand, and be transparent as to which data is being processed and how it may be used.

4.1 Lawful basis for data processing

Your personal data will only be used only to provide or enhance a service that you have initiated or requested.

NATURALRESOURCEPLAY.CO.UK will never use your personal data for operations outside the defined scope of our working arrangement or contract, unless legally required to do so.

4.2 Legal obligations

Should it be legally required to divulge your personal information to a higher authority such as law enforcement organisations, YOU as the user will be notified of any such data transfer.

5. Transfer of YOUR personal data

5.1 Third party transfer

If it is necessary to utilise your details for a third party service such as Google Analytics, this data transfer will only take place upon your direct instructions in writing or email.  No transfer will take place without your consent.

5.2 Third party conformity

Should any transfer occur, NATURALRESOURCEPLAY.CO.UK expect all third party organisations to adhere to the same data protection regulations.

5.3 Data transfer outside of EEA

Should data transfer concerning YOU be necessary to an organisation outside of the European Economic Area (EEA), YOU will be notified beforehand and must consent before any data transfer takes place. No data transfer will take place without prior consent.

5.4 External data transfer via hyperlinks

This website may include relevant hyperlinks to external websites not controlled by NATURALRESOURCEPLAY.CO.UK. Whilst all reasonable care has been exercised in selecting and providing any such links, you are advised to exercise caution before clicking any external links. We cannot guarantee the ongoing suitability of external links, nor do we continually verify the safety or security of the contents which may be provided to you.  No personal data will ever be passed to external websites via hyperlinks as detailed above.

5.5 Transfer internally across website

All data transferred from page to page, from page to mailer, or from page to database is sent encrypted via the HTTPS protocol.  The site is protected via a COMODO RSA SSL certificate.

6. Your rights as a data subject

6.1 Your rights

At any point whilst NATURALRESOURCEPLAY.CO.UK is in possession of, or processing your personal data, all data subjects have the following rights as dictated by EU laws and regulations:

  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to erasure – in certain circumstances you can ask for the data we hold about you to be e